IPCHS. Integrated People-Centred Health Services

Contents

Contents tagged: primary care service

Feb. 13, 2017 Global Publication
Engaging and empowering people and communities, Reorienting the model of care, Coordinating services within and across sectors

People-centred integration in a refugee primary care service: A complex adaptive systems perspective

Services for refugees and asylum seekers frequently experience gaps in delivery and access, poor coordination, and service stress. The purpose of this paper is to examine the approach to integrated care within Companion House (CH), a refugee primary care service, whose service mix includes counselling, medical care, community development, and advocacy. CH has created fluid links between teams, and encouraged open dialogue with client populations. There is a high level of networking between staff, much of it informal. This is underpinned by horizontal management and staff commitment to a shared mission and an ethos of mutual respect. The clinical teams are collectively oriented towards patients but not necessarily towards each other.

refugees, social care, complex adaptive systems, people-centred integration, primary care service
Nov. 27, 2017 Africa Publication
Engaging and empowering people and communities, Reorienting the model of care, Creating an enabling environment

Urban-rural difference in satisfaction with primary healthcare services in Ghana

Understanding regional variation in patient satisfaction about healthcare systems (PHCs) on the quality of services provided is instrumental to improving quality and developing a patient-centered healthcare system by making it  more responsive especially to the cultural aspects of health demands of a population. Reaching to the innovative National Health Insurance Scheme (NHIS) in Ghana, surpassing several reforms in healthcare financing has been a milestone. However little research has been conducted concerning patient satisfaction in resource-poor settings like in Ghana. This study was therefore dedicated to examining the variation in satisfaction across rural and urban women in Ghana. 

ghana, health outcomes, inequality, patient satisfaction, primary care service, rural area, urban-rural difference, women health